G-Force is a well-established and renowned vendor refill and merchandising company operating across Australia and New Zealand. We are a dynamic, fast-growing organisation committed to delivering high-quality work and exceptional customer service. At G-Force, we firmly believe that our employees are our greatest asset.
About the Role
We have an exciting prospect for a Brand Ambassador Account Manager to join our growing team. This role is perfect for someone with strong relationship management and customer service skills who thrives in a field-based environment. Working closely with major clients in the hardware retail sector, including Bunnings and independent retailers, you will be responsible for representing client brands, managing in-store relationships, and ensuring the consistent and professional execution of our clients' merchandising and promotional strategies.
Key Responsibilities
- Review weekly compliance reports on merchandising activity across stores
- Identify and communicate trends, insights, and opportunities for improvement
- Liaise with stakeholders to present findings and gather feedback
- Analyse inventory vs. sell-out data per retailer and per product, using Excel (pivot tables and raw data sets)
- Highlight stock risks and underperformance issues
- Create data-driven presentations for senior management on pricing, product performance, and competitive landscape
- Conduct in-store and virtual training sessions with Brand Ambassadors
- Ensure in-store customer engagement activities are executed effectively
- Collaborate with marketing teams and third-party agencies to deliver in-store projects and campaigns
Skills and Experience
- Background in account management, retail, sales, or brand representation
- Strong interpersonal and communication skills
- A professional and confident manner with a proactive approach
- Self-motivated with the ability to work autonomously
- Previous experience in the hardware or retail sector highly regarded
- Physically fit – this role involves store visits and may include light product handling
- Advanced computer skills on MS Office
- Ability to understand & manage large amounts of data and to compile detailed reports
- High attention to detail and excellent analytical skills
- Ability to build rapport and develop long term relationships
- Well-developed commercial skills, preferably supported by some evidence of business success
Key Requirements
- Current Australian driver’s license
- Reliable vehicle
- Smartphone for reporting and communication
- Flexibility to travel locally between retail locations
What We Offer
- Comprehensive training and ongoing support
- Competitive hourly rate
- Career development opportunities within a growing business
- A flexible, autonomous work environment
- A chance to represent high-profile brands in a respected industry
If you think that you are the person for this position, please apply online! Only shortlisted candidates will be contacted.
Company Overview
Please visit our company website for more information
📌 Brand Ambassador Account Manager (Sydney)
🏢 G Force Category Solutions
📍 Sydney
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