Sales Merchandiser – Pottery Barn Kids

Our Pottery Barn Kids store in Chadstone is looking for a Sales Merchandiser (also known as a Visual Key Holder) to create a unique shopping experience by providing exceptional customer service in a rapid‑paced, specialty retail environment. This is a permanent, part‑time position offering 40 hours per fortnight with a fixed two‑week rotating roster, including alternate weekends.

What You Will Be Doing

- Ensure the store upholds visual presentation, replenishment, cleanliness, safety, and back‑of‑house standards to create an inviting shopping environment while showcasing our furniture and homewares through strategic merchandising.
- Create unique and engaging experiences for customers by sharing your expertise and helping them enhance their homes, delivering exceptional customer service.
- Assist with opening and closing procedures, register operations, and back‑office tasks to provide operational support to the store management team, ensuring smooth store operations.
- Use effective selling techniques and in‑depth product knowledge to drive sales and achieve KPIs.
- Create a positive and inclusive environment within a dynamic and supportive team.

What You Will Bring To The Role

- 1–2 years retail or visual merchandising experience (preferred).
- Strong eye for detail, layout, and brand presentation.
- Great communication and leadership skills.
- Ability to prioritise, multitask and work hands‑on.
- Flexible availability,



including after‑hours setups and peak trading periods.

Physical Requirements

- Ability to be mobile in the store and back‑of‑house areas, including standing for long periods.
- Ability to climb ladders and use other equipment in line with safety standards.
- Ability to lift and mobilise medium to large items, up to 30kg, while utilising appropriate equipment and safety techniques.

Benefits

- Generous employee discounts to enjoy our amazing products.
- Paid parental leave to support you through life’s most important milestones.
- Access to a confidential Employee Assistance Program for personal and professional support.
- Career growth opportunities with real investment in your development.
- A supportive, collaborative team culture where your success is celebrated.
- The chance to be part of a fast‑growing global business with an entrepreneurial spirit.

Availability

- Week 1 – Monday 11:00‑18:30; Tuesday 8:00‑15:30
- Week 2 – Monday 13:30‑18:30; Tuesday 8:00‑16:00; Saturday 8:00‑16:00; Sunday 9:00‑16:00

Requirements

- 1–2 years retail or visual merchandising experience (preferred).
- Strong eye for detail, layout, and brand presentation.
- Great communication and leadership skills.
- Ability to prioritise, multitask and work hands‑on.
- Flexible availability, including after‑hours setups and peak trading periods.
- Only candidates with permanent work rights in Australia will be considered.

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📌 Sales Merchandiser: Pottery Barn Kids (City of Monash)
🏢 Pottery Barn Kids
📍 City of Monash