02 Sep
|
Elysian Wealth Services
|
West Perth
02 Sep
Elysian Wealth Services
West Perth
Client Services Officer - Elysian Wealth Services
Part-Time or Full-Time Opportunity
Are you highly organised, client-focused, and looking to build a long-term career in financial advice?
Elysian Wealth Services is seeking a motivated Client Services Officer to join our growing team. This role is ideal for someone who enjoys supporting clients, coordinating financial advice implementation, and contributing to a professional and collaborative team environment.
Whether you are an experienced administrator or looking to develop your career in financial planning, we offer a genuine pathway into Paraplanning, Practice management or an Associate Adviser role for the right person.
About Us
Elysian Wealth Services is a client-focused financial planning practice dedicated to helping individuals and families make informed financial decisions and achieve their long-term goals. We pride ourselves on delivering exceptional service, building lasting client relationships, and maintaining a supportive team culture.
The Role
As a Client Services Officer, you will play a key role in supporting both our clients and advisers by ensuring advice recommendations are implemented efficiently, and client administration requests are managed promptly.
Key Responsibilities
Client Implementation & Transactions
- Coordinate the implementation of financial advice recommendations.
- Process investment, superannuation, pension, insurance, and platform applications.
- Manage rollovers, withdrawals, contributions, pension payments, and other client transactions.
- Liaise with product providers, fund managers, insurers, and external service providers.
- Track and follow up outstanding documentation and applications.
Client Service & Administration
- Provide exceptional service to clients via phone, email, and in person.
- Assist with ongoing service activities.
- Maintain accurate client records.
- Prepare client correspondence and documentation.
- Assist with compliance and administrative requirements.
Team Support
- Contribute to a positive and collaborative team environment.
- Identify opportunities to improve internal processes and client experiences.
- Support business projects and operational initiatives as required.
About You We are looking for someone who:
- Has strong administrative and organisational skills.
- Demonstrates excellent written and verbal communication.
- Is highly detail-oriented and able to manage multiple tasks.
- Has a strong commitment to delivering outstanding client service.
- Is proactive, reliable, and eager to learn.
- Works well both independently and as part of a team.
Desirable
- Previous experience in financial planning, banking, accounting, mortgage broking, or financial services.
- Familiarity with Xplan or similar CRM software.
- Understanding of superannuation, investments, insurance, or wealth management.
What's on Offer?
- Part-time or full-time employment options.
- Supportive work environment.
- Ongoing training and professional development.
- Exposure to all aspects of the financial planning process.
- Genuine career progression opportunities.
- Chance to work within a growing and client-focused practice.
Apply Now If you're passionate about helping clients and would like to build a rewarding career in financial planning, we'd love to hear from you.
Please submit your resume and a brief cover letter outlining why you would be a great fit for the team at Elysian Wealth Services.
📌 Client Services Officer (West Perth)
🏢 Elysian Wealth Services
📍 West Perth