Role Description The CRM Administrator is a part-time remote role responsible for maintaining and optimizing the company’s customer relationship management systems, with a focus on Salesforce. This role includes configuring and updating CRM settings, managing user accounts and permissions, and ensuring data accuracy and consistency. The CRM Administrator will monitor system performance, troubleshoot issues, and coordinate with internal teams to identify requirements and implement enhancements.

Day-to-day tasks involve creating reports and dashboards, supporting CRM-related training, documenting processes, and helping improve customer data workflows to support marketing, sales, and customer service initiatives.

Qualifications

- Strong Salesforce.com Administration and general System Administration skills.




- Proficient Troubleshooting skills to identify, analyze, and resolve technical and user issues.
- Solid Analytical Skills to interpret data, develop reports, and optimize CRM processes.
- Effective Communication skills to collaborate with cross-functional teams and support end users.
- Experience with CRM platforms (Salesforce preferred) in a business or retail workplace.
- Understanding of data privacy, security practices, and CRM best practices.
- Ability to work independently in a remote setting, manage multiple tasks, and meet deadlines.
- Relevant education or training in information systems, business, or a related field is beneficial.

📌 CRM Administrator (Australia)
🏢 FARMACIA SIMILARES
📍 Australia