Role Description This part-time remote Customer Relationship Management Specialist role at CUBO Solutions focuses on managing and optimizing customer interactions across CRM platforms. The specialist will maintain accurate customer data, update records, and ensure the CRM system is configured to support sales and service workflows.

Day-to-day tasks include monitoring customer engagement, tracking sales activities, generating reports and dashboards, and identifying opportunities for improved retention and satisfaction. The role also involves collaborating with sales and support teams, documenting processes, and assisting in the implementation of CRM-related projects and enhancements.

Qualifications

- Strong Customer Relationship Management (CRM) skills, including hands-on experience with CRM tools and best practices for customer lifecycle management.
- Solid Analytical Skills to interpret data, create insights from reports, and support decision-making related to customer engagement and sales performance.




- Effective Communication abilities to collaborate with cross-functional teams, present findings clearly, and support stakeholders in using CRM systems.
- Sales-oriented mindset with the ability to understand pipelines, track opportunities, and support sales initiatives through CRM processes.
- Project Management skills to coordinate CRM improvements, manage timelines, and ensure successful implementation of system changes.
- Proficiency in spreadsheets and basic data visualization tools; familiarity with remote collaboration platforms.
- Attention to detail, strong organizational skills, and the ability to work independently in a remote, part-time workplace.
- Relevant experience in customer-facing, sales operations, or CRM administration roles; post-secondary education in business, IT, or a related field is beneficial.

📌 Customer Relationship Management Specialist (Australia)
🏢 CUBO Solutions
📍 Australia