Join the GEODIS Team! Your Next Step Awaits!

Are you ready to embark on an exciting journey with one of the world's largest freight management and supply chain organisations? At GEODIS, we take pride in delivering integrated supply chain solutions across Sea, Air, Road, and Rail, serving customers in over 67 countries with a self-reliant network of offices and hubs.

Our purpose? To serve people by delivering their goods all around the world with innovative, sustainable and ethical logistics.

We are excited to announce an opening for a Customer Service Executive & Order Management (or maybe 2) at our vibrant Brisbane office! This is a fantastic opportunity for those seeking part-time, full-time, or flexible working options. Located conveniently at Brisbane Airport, we embrace flexible working models that allow you to balance your professional and personal life seamlessly.

Your purpose:

- Liaising with our customers to co-ordinate their orders/shipments by the advised dates listed on the orders
- Input of orders into EDI/Cargowise and the essential follow-up of the orders with GEODIS overseas offices, subsidiaries and agents thereof
- Reporting changes in freighting requirements to and from GEODIS overseas offices
- Liaising with shipping lines, overseas GEODIS offices and agents, freight forwarders, carriers, current clients and prospective clients
- Communicating any issues relating to the timely movement of shipments to our customers
- Creating quotations that reflect the service and are profitable for the business
- Rate Maintenance in conjunction with operational managers




- Visits to allocated clients where appropriate

You'll bring:

- Minimum 3 years' experience a Customer Service Executive & Order Management role within the freight forwarding, logistics, supply chain, or international transport industry
- Strong understanding of international freight operations across Air Freight, LCL, and FCL cargo
- Understanding of invoicing processes, billing practices, and operational cost management preferred
- CargoWise One (CW1) system experience required
- Proficiency in Microsoft Office Suite (Outlook, Excel, Word, Teams)
- Time management and prioritising skills

We'll provide:

- Flexible Work/Hybrid Arrangements
- Employee Bonus Schemes
- Service Awards
- Lifestyle discount and Benefits
- Be a part of a reputable global organization
- Professional development with long term career opportunities
- Supportive and collaborative team workplace
- Plus much more

If you're passionate about Customer Service, Order Management and Logistics and want to be part of a dynamic team that thrives on collaboration and customer success outcomes, we want to hear from you! Join us at GEODIS and help shape the future of logistics together. At GEODIS, we believe that diversity and inclusion are essential components of our success. We welcome and encourage applications from people of all backgrounds and cultures (including Aboriginal and Torres Strait Islander peoples), ages, religions, abilities, gender identities and sexual orientations.

Apply now specifying your relevant experience and preferred working hours; we can’t wait to hear from you!

📌 Customer Service Executive & Order Management (Brisbane Airport)
🏢 GEODIS Australia
📍 Brisbane Airport