Ecommerce Specialist | 12 Month Contract

Location: South-East Melbourne

Contract: 12 Months

Start: ASAP

Salary: $100,000 + super

We’re looking for an experienced eCommerce Specialist to join the digital team of a leading Australian furniture retailer during an exciting period of digital investment and website transformation.

This is a hands-on role for someone who loves getting into the detail of what makes an ecommerce site convert; using data, customer behaviour and commercial thinking to identify opportunities and turn them into tangible improvements.

What you’ll be doing

- Analyse the full ecommerce funnel using GA4, identifying drop-off points and opportunities to improve conversion
- Own a prioritised CRO roadmap, identifying quick wins across PDPs, CTAs, mobile UX, checkout and the broader customer journey
- Build and refine ecommerce reporting across conversion, revenue, sessions, AOV and funnel performance
- Audit and improve product catalogue content, including copy, attributes, specifications, imagery and SEO
- Develop content standards and frameworks that can be embedded across the wider business
- Identify and brief website enhancements across areas such as product filtering, reviews, delivery visibility and personalisation
- Work closely with the front-end developer and agency partners to scope, prioritise and deliver improvements
- Support the rollout and optimisation of the new BigCommerce theme
- Ensure GA4 ecommerce tracking and conversion events are working correctly post-launch
- Bring an omnichannel mindset,



ensuring the online experience complements the in-store customer journey
- Document key learnings, processes and recommendations to ensure a seamless handover to the permanent team

What we’re looking for

You’ll ideally have experience in an eCommerce Specialist or eCommerce Management role, preferably within a fast-paced omnichannel retail environment.

You’ll bring

- Strong experience with BigCommerce or a comparable ecommerce platform
- Solid GA4 knowledge, including ecommerce tracking and funnel analysis
- A strong understanding of CRO and onsite customer experience
- Experience managing and enriching large product catalogues
- Knowledge of SEO, product feeds and Google Merchant Centre
- Experience working with developers and agencies to bring website improvements to life
- Strong analytical and problem-solving skills
- Excellent attention to detail and documentation skills
- The ability to take data and turn it into clear, practical commercial action

Experience with third-party integrations across reviews, search or CRM personalisation would be a bonus.

Why this role?

This is a excellent opportunity to step into a role where you’ll have real ownership and influence over the ecommerce experience, working closely with senior digital leadership and a front-end developer during a key period of website investment.

If you’re an ecommerce specialist who enjoys finding the problem, figuring out the opportunity and making the change happen, we’d love to hear from you.

Apply now or reach out to [email protected] for a confidential conversation.

📌 Ecommerce Specialist (Melbourne)
🏢 JIVARO recruitment
📍 Melbourne