At InterContinental Melbourne The Rialto , we're not just a hotel, we're an icon of luxury and a beacon of sophistication in the heart of Melbourne. As part of the world's largest family of luxury hotels, we take pride in being genuine ambassadors of the InterContinental® brand, inspired by decades of international know-how and rich local insights.

If you're passionate about hospitality, leadership, and creating exceptional guest experiences, we'd love to welcome you to our Food & Beverage team. This is an exciting opportunity to lead our restaurant, bar, and in-room dining operations while developing your career within a luxury hotel workplace.

Your day to day

- Lead and support the Food & Beverage team to deliver exceptional guest experiences across all outlets
- Supervise daily operations of the restaurant, bar, in-room dining, and events service areas
- Ensure service standards, food quality, and presentation consistently meet InterContinental brand expectations
- Conduct team briefings, allocate duties, and provide on-shift coaching and support
- Monitor guest satisfaction and promptly resolve feedback and service recovery opportunities
- Assist with onboarding, training, and development of Food & Beverage colleagues
- Drive sales through menu knowledge, upselling, and promotional activities
- Maintain high standards of cleanliness, grooming, and workplace presentation
- Support rostering, labour management, and departmental productivity goals
- Monitor stock levels, ordering, stock rotation, and inventory control procedures
- Ensure compliance with food safety, liquor licensing, and workplace health and safety requirements
- Work collaboratively with kitchen and hotel teams to deliver seamless service




- Assist the Restaurant Manager with achieving departmental revenue and performance targets
- Complete administrative and operational tasks required to support the department's success

What we need from you
- Previous experience in a Food & Beverage supervisory or leadership role within a hotel, restaurant, or hospitality environment
- A passion for delivering exceptional guest experiences and leading teams
- Strong communication and interpersonal skills with a positive and professional approach
- Demonstrated ability to motivate, coach, and develop team members
- Excellent organisational skills with the ability to manage multiple priorities in a rapid-paced environment
- Sound knowledge of food and beverage service standards and operations
- Experience handling guest concerns and resolving issues effectively
- A high level of attention to detail and commitment to quality
- Victorian Responsible Service of Alcohol (RSA) certification
- Flexibility to work a rotating roster, including evenings, weekends, and public holidays
- You must meet the legal requirements to live and work in Australia

What we offer
- Paid Birthday Leave
- Enhanced parental leave program
- Proactive paid wellness and mental health days
- Some of the best colleague discounts across our IHG Hotels for accommodation, food and beverage
- An immense colleague discounts platform for all your favourite brands and retailers
- Ongoing learning and development opportunities to support your career growth within IHG
- Transfer of entitlements as you move and grow within the IHG family

We are proud to be InterContinental Melbourne The Rialto and proud to be IHG , and we know you will be too. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

📌 F&B Supervisor | Full Time | InterContinental Melbourne The Rialto
🏢 IHG Hotels u0026 Resorts
📍 Melbourne