Field Service Engineer (Industrial Coding & Packaging Systems)

Sydney | FMCG & Manufacturing Sector

Join a High-Performance Service Team

LETO Technology is a premium provider of industrial coding and identification systems, supporting some of Australia’s leading FMCG, pharmaceutical, and manufacturing businesses. As we continue to scale nationally, we’re building a high-performance service team focused on reliability, technical excellence, and customer outcomes - not just activity.

If you take ownership, solve problems properly the first time, and hold yourself to a high standard - you’ll fit right in.

The Role

This is a hands-on, customer-facing Field Service Engineer role supporting high-speed production environments. You’ll be trusted to diagnose, resolve, and prevent issues across critical production equipment - where downtime matters.

Basic product training will be provided; however, this role is best suited to someone who can hit the ground running, applying existing technical experience while continuing to develop and refine their capability on the job.

Key Responsibilities

- Install, commission, and maintain CIJ, TIJ, TTO, Laser, LPA & LCM systems
- Diagnose and resolve electrical, mechanical, and software faults
- Deliver first-time fix outcomes in fast-paced production environments
- Perform preventative and predictive maintenance activities
- Train operators and maintenance teams on correct system use
- Accurately complete service reports, parts usage, and asset records within a Service CRM
- Manage and maintain motor vehicle stock, ensuring readiness and control of parts and tools
- Support customer improvements, upgrades, and reliability initiatives
- Work closely with internal teams
- Meet assigned KPIs across utilisation, service quality, and commercial contribution

This role includes Regular State-Based and Interstate-Based Travel, participation in a rotating on-call roster,



and weekend work aligned to customer requirements.

What You’ll Bring

We’re looking for capable, reliable, and accountable technicians/engineers who can operate independently and represent a premium service standard.

Essential

- 5+ years’ experience in field service, industrial maintenance, or automation
- Trade or tertiary qualification in Electrical, Electronics, or Mechatronics
- Strong fault-finding across electrical and mechanical systems
- Ability to read and interpret technical drawings and schematics
- High level of ownership, organization, and communication
- Current Australian Driver’s License

Highly Regarded

- Experience with packaging, printing, or production line equipment
- Exposure to FMCG or high-speed manufacturing environments

Salary & Package

We offer above-market packages aligned to capability and experience:

- Industrial Electrician / Dual Trade$110,000 – $125,000 base + overtime + bonus
- Engineering / Mechatronics Background$100,000 – $110,000 base + overtime + bonus

Additional Benefits:

- Company vehicle, phone, laptop + tools
- Guaranteed overtime
- Performance-based bonus
- Structured training and development

Why Join LETO

- Premium Service Model: we focus on outcomes, not shortcuts
- Career Growth: transparent progression into senior and leadership roles
- Technical Development: ongoing exposure to advanced systems and customers
- Real Impact: your work directly affects production uptime and customer success

Our Standard

This is not a clock-in, clock-out role. We operate in environments where performance, reliability, and accountability matter.

You’ll be expected to

- Take ownership of outcomes
- Communicate clearly with customers and the team
- Deliver work that meets a high technical standard

In return, you’ll be part of a team that backs you, develops you, and rewards performance.

Apply Now

If you’re ready to step into a role where your capability is valued and your work has real impact - apply now.

📌 Field Service Engineer (Industrial Coding & Packaging Systems) (Sydney)
🏢 LETO Technology
📍 Sydney