AbouttheCompany

5GNGroupisacollectiveofcompanies,including5GNetworks,alicensedtelecommunicationscarrierprovidingnetworkanddatacentreservicesacrossAustraliaandInternationally,andAUCyber ,aManagedServiceProvider(MSP)andManageSecurityServiceProvider(MSSP)specialisinginITsolutionsformid-marketcorporateclientsandgovernmententities.

Ourvisionistoempowerallorganisations,regardlessofsize,withaccesstofit-for-purpose,secureITandtelecommunicationssolutionsthatsupporttheachievementoftheirownstrategicobjectives.

TheRole

WeareseekinganexperiencedAccountManagertomanageandgrowaportfolioofAUCybercustomerswhileidentifyingnewbusinessopportunities.ReportingtotheHeadofSales,thisrolefocusesonbuildingstrongcustomerrelationships,drivingaccountgrowththroughupsellandcross-sellopportunities,andensuringsuccessfulcustomeroutcomesacrossthelifecycle—fromonboardingthroughtorenewal.

WhatYou'llDo:

- ManageandgrowaportfolioofAUCybercustomers,drivingrevenuethroughupsell,cross-sellandserviceexpansion
- Identifyandpursuenewbusinessopportunities throughreferrals,outboundengagementandstrategictargeting
- Buildstrongrelationshipswithkeystakeholdersanddecisionmakers acrosscustomerorganisations
- Leadcustomermeetings,proposalsandcommercialnegotiations toachievesalestargets
- Managecontractrenewals withastrongfocusonretentionandlong-termcustomersuccess
- Monitorcustomerhealth,engagementandaccountperformance toidentifyrisksandgrowthopportunities




- Actastheprimarypointofcontact forcustomerenquiriesandservice-relatedmatters
- CollaboratewithPre-Sales,ProductandDeliveryteams todeliverstrongcustomeroutcomes
- Maintainaccuratepipelinemanagement,forecastingandCRMrecords

AboutYou:

- Provenexperienceinaccountmanagement,salesorcustomersuccess,withastrongtrackrecordofmeetingorexceedingrevenuetargets
- Demonstratedabilitytoidentifyandconvertnewcustomeropportunitieswhilegrowingexistingaccounts
- Strongcommercialacumenwithexcellenttimemanagementandorganisationalskills
- ExperienceusingCRMplatforms(e.g.HubSpot)tomanagepipelinesandcustomerrelationships
- Excellentcommunication,presentationandstakeholdermanagementskills
- AbilitytoworkcollaborativelyacrossSales,Pre-Sales,ProductandDeliveryteams
- Strongunderstandingofcloudinfrastructure,managedservices,cybersecurityandprofessionalservicesenvironments
- Proactive,organisedandresults-drivenwithastronggrowthmindset

AdditionalInformation

- Thisrolemayrequireoccasionaltravelandovernightstays

What'sinitforyou?

You'llbejoiningthebusinessduringanexcitinggrowthphase,withtheopportunitytomakearealcommercialimpact,workwithtechnicallystrongteams,andbuildlong-termcustomerpartnershipsinadynamicenvironmentwithanuncappedcommissionstructure.

Webelieveincelebratingandtakingcareofouremployees.Weofferprofessionaldevelopmentopportunitiesandbirthdayleave,yes,apaiddayofftocelebrateyourbirthday!

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📌 Account Manager (Canberra)
🏢 Teamified
📍 Canberra