Nextdc Ltd. is searching for a CX Program Lead who will be responsible for mobilizing and executing customer experience programs. This person will translate CX strategies into measurable improvements focused on customer retention and operational excellence.
This hybrid role can be based in Melbourne or Sydney. The ideal candidate will have proven experience in leading customer experience programs and a solid ability to engage stakeholders effectively.
The position offers excellent employee benefits and development opportunities.
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📌 CX Program Lead — Scale Customer Experience (City of Sydney)
🏢 Nextdc
📍 City of Sydney
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