About the role

This is a phone role. You will be the voice our dealers hear when they ring ASA, and the voice they hear when we ring them. You have around 350 active dealer accounts, a documented account tier structure, and a list of 287 accounts that have gone quiet.

The prospect is already in the book — it needs someone working it consistently and well. There is no cold calling and no territory travel in this role. You will run both the order desk and the outbound calling, and that mix matters.

You are not a pure hunter chasing new logos, and you are not a pure order-taker. You are the account manager for a base that already knows us.

Key responsibilities

- Answering the main line, and taking dealer orders by phone and email into our system
- Running a structured outbound call cycle across our Tier 2 and Tier 3 dealers — the Director keeps the Tier 1 relationships
- Working through our reactivation list of dormant accounts and bringing them back
- Building dealer quotes, bundles and promotional offers within set pricing bands
- Keeping dealers informed on backorders and shipment ETAs — proactively, before they have to chase us
- Onboarding new dealers: licence checks, account details, and getting them live on our B2B portal within 24 hours
- Supporting dealers with portal access and product questions
- Sending dealer email campaigns and following them up by phone
- Handling first-line enquiries from end consumers and passing technical questions on

About you

- Phone-based B2B sales or account management experience — you are comfortable being on the phone all day, every day




- The self-discipline to keep a call cycle running without anyone standing over you
- Good CRM habits. With 350 accounts, if it is not written down it did not happen
- The judgement to apply our pricing and stock allocation rules consistently — including when a large account pushes back
- A calm, straight manner with customers. Our dealers are professionals and expect to be dealt with as such
- A current Queensland Weapons Licence. Queensland Weapons Licensing requires licence applicants to be an Australian citizen and to reside in Queensland
- Willingness to complete a police check. Any offer is conditional on it
- Firearms, outdoors, hunting or sporting goods industry experience (nice to have)
- CRM experience (nice to have)
- A personal interest in shooting sports — it helps to speak the same language as our dealers

About us Australian Sporting Agencies is a licensed wholesale firearms importer and distributor based at Coolum Beach on the Sunshine Coast. We supply around 350 licensed dealers across Australia with firearms, optics, ammunition and accessories, which we import directly from manufacturers in Turkey, China and Europe. We are a small, systems-driven team — what we do not have in headcount we make up for in good process and a lot of automation.

Benefits

- $70,000 – $85,000 + superannuation, plus a performance incentive
- A warm book of established accounts, a documented tier framework and a written sales playbook — you are not starting from a blank page
- No cold calling, no interstate travel, no weekend work
- Direct access to the Director, and product training on the range where it makes sense
- A small, straightforward team on the Sunshine Coast

📌 Job title Internal Sales Representative – Dealer Accounts (Coolum Beach)
🏢 Australian Sporting Agencies
📍 Coolum Beach