About the role

Superspine is a specialist-led physiotherapy practice seeking an experienced Medical Receptionist / Admin Support person to join our skilled and supportive team. The role begins at 16 hours per week, with the possibility of progression in 2027.

Key responsibilities

- Patient reception - welcoming patients, processing referrals and radiology reports
- Billing - HICAPS, Medicare Online, NDIS, TAC, WorkCover
- Record keeping - accurate, privacy-compliant documentation
- General admin - supporting clinicians with daily operations
- Manage phones, patients, referrals and reports
- Appointment scheduling, email and document management

About you

- High organisational skills – prioritizing tasks and time-management
- Strong communication skills - verbal and written
- Calm under competing demands




- Computer proficiency - appointment scheduling, email and document management
- Able to work independently – reception for 2-3 clinicians including classes
- Medical reception experience (min 5 years) - preferred
- Nookal experience - preferred
- Third-party billing experience - preferred
- Attention to detail - preferred
- Flexibility (coverage for leave) - preferred

About us Specialist-led Physiotherapy clinic providing evidence-based spinal care and strengthening programs. Admin staff support patient flow, communication and daily clinic operations.

📌 Medical Receptionist / Admin Support (Vermont)
🏢 Superspine
📍 Vermont