We are seeking a warm, qualified and organised Medical Receptionist to join our busy ENT practice. This role suits someone who enjoys patient care, clear communication and keeping a busy clinic running smoothly.

Key Responsibilities

· Welcome patients and manage phone, email and in-person enquiries. · Coordinate appointments, patient check-in/check-out and daily reception flow.

· Process billing, payments, receipts and patient account information accurately.

· Maintain patient records, correspondence, scanning and filing in line with privacy requirements.

· Support a clean, safe and well-organised reception environment.

· Work collaboratively with doctors, management and the wider team.

About You

You will be patient-focused, reliable and calm under pressure, with strong attention to detail and a professional approach to confidentiality.

Skills and Experience

· Previous medical reception, healthcare administration or customer service experience preferred. · Strong communication, organisation and attention to detail.

· Confidence using computer systems,



practice software and Microsoft Office.

· Ability to prioritise tasks and remain calm in a busy environment.

· Billing, receipting, Medicare, DVA or private billing experience would be advantageous.

· Previous experience with Genie practice management software would be beneficial.

What We Offer

We offer a supportive and friendly workplace where staff feel valued and encouraged. You will work with approachable doctors and a collaborative team that takes pride in providing excellent patient care. We also enjoy team-building events, an annual end-of-year function and recognising staff who show initiative, contribute positively and exceed expectations.

How to Apply

To apply, please email your resume and a brief cover letter to [email protected], outlining your interest in joining ENT Clinics and how your skills and experience make you a great fit for the role.

📌 Medical Receptionist (Benowa)
🏢 ENT Clinics
📍 Benowa