WHA is seeking a friendly, organised and qualified Medical Receptionist to join our growing team at our Eastern Creek location. This is an exciting opportunity to be part of an established clinic and play a key role in delivering exceptional service to patients, practitioners and corporate clients.

As the first point of contact for our clinic, you will be responsible for creating a welcoming environment, managing appointments, supporting clinicians and ensuring the smooth day-to-day operation of the practice.

About the Role

Reporting to the Practice Manager, you will be responsible for:

- Greeting patients and visitors in a professional and friendly manner.
- Managing incoming calls, emails and appointment bookings.
- Registering new patients and maintaining accurate patient records.
- Processing invoices, receipts and payments.
- Liaising with doctors, allied health practitioners, employers and referring providers.
- Preparing patient files and supporting daily clinic operations.
- Managing incoming and outgoing correspondence.
- Ordering and monitoring stationery and medical supplies.
- Assisting clinicians with administrative tasks as required.
- Maintaining the presentation and organisation of reception and waiting areas.




- Supporting the team with general administration and office duties.

About You To be successful in this role, you will have:

- Previous reception, administration or customer service experience.
- Excellent communication and interpersonal skills.
- Strong attention to detail and organisational skills.
- The ability to multitask and manage competing priorities.
- A professional, positive and patient-focused approach.
- High levels of confidentiality and integrity.
- Confidence using Microsoft Office and general business systems.

Highly Regarded

- Previous experience in a medical, allied health or healthcare environment.
- Experience using Best Practice or similar practice management software.
- Knowledge of Medicare billing and medical terminology.
- Experience dealing with corporate clients and occupational health services.

How to Apply Please submit a resume and cover letter addressing the required attributes, skills, and experience.

Further advice for applicants in applying for roles at WHA, can be found by loading the following link:-

https://wha.net.au/wp-content/uploads/2024/06/WHA-Advice-to-Applicants.pdf

Shortlisting will commence prior to the closing date.

📌 Medical Receptionist (Eastern Creek)
🏢 Workforce Health Assessors
📍 Eastern Creek