About the role

As a Membership Consultant, you'll play an important part in creating a welcoming club environment while helping prospective members take the first step in their fitness journey. This is a customer-facing role suited to someone who enjoys talking to people, building relationships and working towards sales targets.

Key responsibilities

- Welcoming members and prospective members into the club
- Responding to membership enquiries via phone, email, social media and in person
- Conducting club tours and explaining our membership options
- Following up leads and converting enquiries into new memberships
- Working towards individual and club sales targets
- Providing excellent customer service to existing members
- Assisting with member retention and engagement
- Handling general membership and account enquiries
- Maintaining a clean, qualified and welcoming club environment
- Assisting with local marketing, promotions and club events

About you

- Confident and comfortable speaking with current people
- Friendly,



outgoing and approachable
- Motivated by goals and sales targets
- Reliable and punctual
- Professional in person and over the phone
- Able to work independently and as part of a team
- Organised and able to follow up leads consistently
- Passionate about fitness, health and helping people
- Willing to learn and develop sales and customer service skills
- Previous sales, gym, retail or customer service experience is highly regarded but not essential

About us Plus Fitness Rockdale is a growing fitness community offering a fun and energetic gym environment with a supportive and driven team.

Benefits

- Full training and ongoing support
- Opportunities to develop your sales and customer service skills
- Career growth opportunities within the fitness industry
- Staff gym access
- A supportive and driven team environment

📌 Membership Consulants (Rockdale)
🏢 Plus Fitness Rockdale
📍 Rockdale