As front office team member, you will be the guardian of the hotel during your shift. You will split your time between balancing the day's financial transactions and providing top-tier hospitality to arriving and departing and inhouse guests.
Key responsibilities
- Balance and reconcile daily shift logs, credit card transactions, and departmental revenues
- Night auditor to close out the business day in the Property Management System (Protel Air )
- Welcome check-ins and process check-outs
- Handle day or overnight guest requests with a warm, helpful attitude
- Prepare, verify, and distribute daily financial and operational reports to management
- Conduct routine security walks of the property
- Ensure all entrance points are secure
- Act as the main point of contact for any emergencies
About you
- Absolute availability and willingness to work consistent shifts and overnight shifts for night auditor, including weekends and public holidays
- Solid attention to detail with basic bookkeeping or math skills
- Proficiency with computers
- Experience with hotel systems (e.g. Protel Air) is an added bonus
- Comfortable working alone with minimal supervision
- Previous hotel front desk, night audit, or retail/hospitality cash-handling experience is preferred, but we are willing to train the right candidate
About us At The York by Swiss-Belhotel, we pride ourselves on delivering exceptional service around the clock.
📌 Night Auditor & GSA (Sydney)
🏢 The York by Swiss-Belhotel International
📍 Sydney
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