A rare prospect to step into a senior leadership role with an established Australian business that has been thriving for more than 30 years!

Our client is a successful Australian-owned design and hardware business with a strong reputation for quality products, loyal customers and a well-established brand. With a financially sound business, owned premises and an experienced team, this is an opportunity to take ownership of a key leadership position without the pressures of a large corporate environment.

About the Opportunity

This is a hands-on senior role with responsibility across sales, operations, people and customer relationships. Reporting closely to the owner, you will be the key sounding board, helping to keep the business moving forward while maintaining its strong foundations. You will lead and support a diverse team across sales, customer service, warehouse and operations, while working closely with customers, suppliers and distribution partners across Australia and New Zealand.

This role will suit someone who enjoys rolling up their sleeves, solving problems, working with people and making things happen.

We're looking for someone who is:

- A proven people manager with strong commercial judgement
- Experienced across sales, operations and business administration
- Proactive, methodical and comfortable getting into the detail
- A natural problem-solver who takes ownership rather than waiting to be told what to do
- Comfortable dealing with everyone from senior stakeholders to warehouse and customer service teams
- Empathetic, approachable and able to bring people together
- Confident dealing with customers, suppliers and sales professionals
- Comfortable travelling interstate, overseas and to New Zealand
- Commercially minded with strong sales and marketing awareness
- Ideally experienced with physical products, manufacturing,



distribution or a related environment

Most importantly, you will be someone who can “walk with kings and the common man” — confident enough to lead at a senior level while remaining approachable and connected to the people doing the work.

What You'll Be Doing

- Lead and mentor the sales and operations teams, driving performance and accountability
- Oversee day-to-day sales, distribution and operational activities
- Manage and develop customer and supplier relationships
- Support product education, new product launches and sales initiatives
- Identify opportunities to strengthen sales, marketing and brand growth
- Work closely with the warehouse and operations teams to ensure everything runs smoothly
- Support recruitment, training, performance management and HR-related matters
- Monitor KPIs, sales performance and business outcomes
- Travel interstate and to New Zealand to visit customers, suppliers and team members
- Act as a trusted mediator, problem-solver and sounding board across the business
- Provide practical leadership while maintaining the company's supportive culture

If you're an experienced manager who wants to leave the corporate world behind and take on a role where your judgement, initiative and people skills genuinely matter, this could be the opportunity you've been waiting for. APPLY NOW!! A considered appointment for an important role We’re taking the time to find the right person for this significant position. The recruitment process will commence now, with the successful candidate commencing in mid-November.

If you choose to apply, we’ll assume you’re comfortable with the November commencement timeframe and are happy to participate in the recruitment process with this timing in mind. Our focus is on finding the right long-term fit for both the business and the person joining.

📌 Operations and Account Manager | November Start (Kirrawee)
🏢 CIRCLE Recruitment u0026 HR
📍 Kirrawee