Company: Klug Tech Pty Ltd

Location: Melbourne-based

Employment: Full-time

Reports to: Sales & Operations Director

About Klug Klug is an Australian technology distributor representing and servicing a growing portfolio of consumer electronics, smart-home and appliance brands, including brands such as Tineco.

We work closely with major retailers across Australia and New Zealand to manage sales, product launches, commercial planning, demand planning, field execution, marketing and after-sales support.

The Role Klug is seeking a commercially focused Product & Commercial Manager to manage product strategy, pricing, profitability, demand planning and go-to-market execution across Australia and New Zealand.

The role will act as the commercial and product link between Klug’s China-based brand partners and the ANZ market. The successful candidate will understand the local retail landscape and translate global brand strategies into practical plans for Australian and New Zealand retailers and consumers.

The Product & Commercial Manager will also work with Klug’s sales team and brand partners to develop SKU-level forecasts, plan inventory requirements and maintain appropriate stock availability.

Mandarin language capability is highly desirable due to the regular communication and commercial coordination required with China-based brand teams.

Key ResponsibilitiesProduct Strategy and Localisation

- Manage the product lifecycle across Klug’s brand portfolio.
- Assess new products and recommend their suitability for the ANZ market.
- Translate global brand strategies into local product, channel, pricing and promotional plans.
- Adapt product positioning and key selling points for Australian and New Zealand consumers.
- Recommend local product ranges based on retailer requirements, consumer demand and competitive conditions.
- Provide China-based brand teams with clear market feedback and commercial recommendations.
- Identify where global strategies, pricing or product positioning need to be adjusted for the local market.
- Ensure product names, claims, packaging, content and sales materials are appropriate for ANZ customers.
- Build product roadmaps and launch plans for Australia and New Zealand.
- Monitor competitor products, pricing, promotions and category developments.
- Manage product transitions, discontinued models and end-of-life stock.

Brand Management
- Act as the day-to-day product and commercial contact for Klug’s Vietnam, Taiwanese & China-based brand partners.
- Communicate ANZ retailer expectations, commercial structures and go-to-market requirements.
- Present sales performance, forecasts, market feedback and product opportunities to brand teams.
- Coordinate product information, samples, launch timelines and commercial approvals.
- Negotiate product costs, promotional support and commercial contributions when required.
- Build productive working relationships with brand product, sales, supply chain and marketing teams.
- Travel to China for brand meetings, product reviews or trade events when required.





Demand and Inventory Planning
- Work with the sales team and brand partners to develop rolling SKU-level sales forecasts.
- Consolidate retailer forecasts, promotional plans, confirmed orders and market intelligence into an overall demand plan.
- Maintain forecasts by product, customer, channel and month.
- Lead regular demand-planning reviews with the sales team and relevant brand partners.
- Challenge forecast assumptions and ensure expected sales volumes are supported by clear customer opportunities.
- Plan inventory requirements for new launches, promotional periods and peak retail events.
- Provide brand partners with forward forecasts to support production and supply planning.
- Monitor actual sales against forecast and identify material changes in demand.
- Track forecast accuracy and adjust future requirements based on sales performance and market conditions.
- Identify potential stock shortages, excess inventory and supply risks early.
- Recommend order quantities, timing and stock-cover requirements.
- Work with supply chain to align purchase orders, production schedules and delivery timing.
- Balance product availability with working-capital and inventory-risk requirements.
- Develop clearance or promotional plans for aged, excess and end-of-life inventory.

Commercial Management
- Develop recommended retail pricing, retailer buy pricing and promotional pricing.
- Maintain price books and ensure commercial terms are accurate and current.
- Build margin models covering product cost, foreign exchange, freight, retailer terms, rebates, promotional funding and other commercial costs.
- Review proposed deals to ensure they meet Klug’s margin and profitability requirements.
- Manage promotional plans in partnership with the sales and marketing teams.
- Track promotional funding, rebates, scan claims, marketing contributions and commercial accruals.
- Prepare product and brand profitability reports for management.
- Identify margin risks and recommend pricing or cost adjustments.
- Support annual budgets, sales forecasts and commercial planning.
- Support commercial negotiations with retailers and brand partners when required.

Product Launch and Retail Support
- Coordinate product launches across sales, marketing, supply chain, field and after-sales teams.
- Develop retailer ranging submissions, business cases and category presentations.
- Create clear product positioning, key selling points and competitor comparisons.
- Provide Klug’s sales and field teams with accurate pricing, product and market information.
- Support retailer meetings, product reviews and range presentations.
- Review sales,



sell-through and inventory data to identify risks and opportunities.
- Gather feedback from retailers, consumers and field teams to improve product decisions.
- Deliver product training and launch briefings to internal and external teams.

Key Performance Measures
- Product and brand revenue performance.
- Gross margin and contribution profitability.
- Successful localisation and launch of new products.
- Forecast accuracy at brand and SKU level.
- Product availability and stock-cover performance.
- Reduction of out-of-stock, aged and excess inventory.
- Alignment between demand forecasts, purchase orders and sales plans.
- Growth in product ranging and retail distribution.
- Promotional performance and return on investment.
- Accuracy of pricing, margin models and commercial reporting.
- Quality of communication and execution with China-based brand partners.
- Delivery of agreed product, commercial and demand plans.

About You
- Experience in product management, category management, commercial management or a similar role.
- Experience in demand planning, forecasting or inventory management is highly regarded.
- Experience in consumer electronics, appliances, technology or retail distribution is preferred.
- Strong understanding of Australian and New Zealand consumers, retailers and market conditions.
- Experience working with Chinese brands, manufacturers or suppliers is highly regarded.
- Mandarin-speaking capability is highly desirable.
- Strong commercial understanding, including pricing, margin and profitability management.
- Advanced Microsoft Excel and data-analysis skills.
- Comfortable working with SKU-level forecasts, sales data and inventory models.
- Able to turn technical product information into clear local consumer and retailer benefits.
- Confident providing direct market feedback and recommendations to international brand teams.
- Strong presentation, written communication and relationship-management skills.
- Highly organised and capable of managing multiple brands and product launches.
- Able to balance sales growth with margin, inventory and working-capital requirements.
- Comfortable working across different cultures and time zones.
- Available for occasional domestic and international travel.
- Full Australian working rights.

What Klug Offers
- A key commercial role within a fast-growing Australian technology distributor.
- Exposure to major national retailers and international technology brands.
- Ownership of product and commercial strategy across Australia and Current Zealand.
- Direct engagement with China-based brand partners.
- Direct access to senior management and involvement in key business decisions.
- The opportunity to influence Klug’s future brand and product portfolio.
- Competitive remuneration based on experience.

Klug is looking for a commercially sharp product professional who understands the ANZ market, can work effectively with China-based brands and can turn product strategies and sales forecasts into profitable local growth.

📌 Product & Commercial Manager - AUS (Melbourne)
🏢 Klug Tech
📍 Melbourne