02 Sep
|
MCG Quantity Surveyors
|
Melbourne
02 Sep
MCG Quantity Surveyors
Melbourne
An opportunity has become available for a Property Assets Support person within the Site Services Team. We are looking for a trustworthy individual to join our growing business, with this role ideally suited to an individual who has worked in a property related field including real estate, architecture or the construction industry. This role would also be suited to university students who are looking to gain experience in the quantity surveying /construction field.
The role of the Property Assets Support person includes property inspections and face to face customer service with clients and property managers. The primary objective is to enhance the overall customer service experience by addressing issues promptly whilst maintaining high service standards and fostering long-term loyalty. We are looking for someone who is well presented, highly motivated, adaptable, eager to learn, has a great attitude and is willing to drive business growth through effective service delivery and sales initiatives.
The role requires regular travel, to local and rural locations with some possible interstate travel on occasion;
therefore, a level of flexibility is required to be successful.
Your Role
Regular monitoring of Google calendar and Google Maps before attending a property Property Inspections of residential and commercial properties
Taking measurements of buildings through use of a laser measurer, measuring tape or measuring wheel
Gathering of information whilst conducting the property
Uploading of information, photos, floor plan sketches relating to each property inspection
Liaising with clients / property managers / tenants / property owners / builders, as required
Identifying sales opportunities during customer interactions, promoting additional services aligning with customer needs
Collaborate with internal sales, administration and technical teams to address customer needs
Local, Rural and Interstate travel, as required
Ensure adherence to safety protocols, regulations and company policies during all property visits and customer interactions
Secondary Tasks, as required
Equipment Provided
Company vehicle provided
Company phone provided
Company uniform provided
All necessary equipment provided
- PPE provided (Hard Hat, High-Vis Vest, Work Boots)
Skills Required
Customer Service: Build loyalty through effective communication and excellent customer service
Organisation: Punctuality, organised and able to meet deadlines
Time-Management: Capability to move from task to task and maintain focus
Good Communication: Written and verbal communication, demonstrating confidence and competence liaising at different levels
Spatial Awareness: Interpret 3D buildings into 2D drawings I.e. floor plan sketching
Attention to Detail: Meticulous attention to detail, maintaining a high level of accuracy
Problem Solving: Ability to use common sense, think critically and have capacity to manage multiple tasks efficiently
Evaluation: Monitor and evaluate service delivery processes and identify areas for improvement
Teamwork: Capability to work autonomously, remotely and as part of a team
Adaptability: Adapting to varying environments and locations
Accountability: Commitment to delivering quality outcomes
Eager to Learn: A willingness to work hard and learn new skills
Presentable: Well presented, wearing appropriate uniform
Attitude: Show self-confidence and a good attitude The Fine Print
Part-Time Position with the potential for Full time in the future A valid Australian Drivers Licence is required
Customer Services Experience not essential but is desirable
Sales Experience is beneficial
Training and support provided to fulfil the role requirements
Opportunity to change roles within the business
Immediate start for the right person
Salary will be based on skills and experience
Company Values
Drive / Innovation / Accountability / Teamwork (DIAT)
Employer Questions
Which of the following statements best describes your right to work in Australia?
Do you have a current and valid Drivers Licence?
Do you have any customer service experience?
Do you have any sales experience?
What is expected annual base salary / hourly rate?
How much notice are you required to give your current employer?
- Do you have any experience in the property, architecture or construction industries?
📌 Property Assets Support (Melbourne)
🏢 MCG Quantity Surveyors
📍 Melbourne