St Basil's Aged Care Services are excited to offer this role to support its ageing clients across the Perth metropolitan area.

You will be joining a dynamic organisation in it's growth phase and rewarded with a Supportive Team Culture, Direct Access to Senior Management for Mentoring, Career Progression along with Training & Development Opportunities while you work alongside clients and their families to deliver person-centred services and activities of their choice, enabling them to live a quality life in the comfort of their own home and community.

In this role, you will:

- Develop and oversee the client service schedule ensuring timely and efficient delivery
- Work closely with the Care Management team to ensure client service requirements are understood and achievable within the resources available
- Work closely with the Support Worker team leader, providing service delivery feedback and opportunities for service improvement
- Manage and ensure the support worker team staff rosters are correct and up to date
- Regularly communicate with clients of any changes to their services
- Oversee last minute variations to rosters with minimal disruption to an efficient service delivery
- Assist with the onboarding and orientation of any recent support worker staff members and inducting them into the use of the scheduling program
- Work closely with third party organisations to ensure services are understood and delivered according to client requests.
- Demonstrate compassion toward, and an ability to manage complex behaviours often related to Ageing




- Provide requested reports to senior staff within a set timeframe

Qualifications

- Certification 3/4 in Business Systems/Administration or equivalent
- 1-2 years of aged care experience is preferred
- National Police Certificate – current within 3 years
- Current driver's C class license; or F Class if employed in day centre
- Permanent residency is required for this position

Knowledge & skills

- History of building and managing complex community directed scheduling programs
- Proficient in Microsoft Office Suite
- Experience with using vendor managed scheduling software
- Written skills to the level required by this role
- Verbal communication and interpersonal skills that facilitate positive care outcomes for clients; families and supervised staff members
- Skills & knowledge relevant to support older people from CALD backgrounds

Personal

- Genuine commitment to supporting older people
- Commitment to working within St Basil's policies & procedures
- Commitment to work within the values and mission of St Basil's Aged Care
- Ability to work as part of a team and provide peer support
- Ability to self-reflect on own performance

Benefits

A supportive environment and great culture

- Salary Packaging option to reduce taxable income - meaning you pay less tax and increase your take-home pay!
- Annual and Personal Leave entitlements
- Paid training opportunities and a supportive team
- Access to Employee Assistance Program - Independent confidential counselling service.

Please forward your CV with a supporting cover letter to showcase your skills alignment by clicking 'apply' today.

📌 Scheduling Coordinator (Dianella)
🏢 St Basil's Aged Care WA
📍 Dianella