About the Role

Mills Recruitment is partnering with a global battery technology and energy storage solutions provider, to source a Senior After-Sales Service Engineer to support its growing AIDC business across Southeast Asia. This is a remote-based role with significant regional travel, ideal for an experienced after-sales engineer who enjoys solving complex technical issues and working closely with customers.

The Challenge

Take ownership of after-sales support for AIDC projects across Southeast Asia, responding to critical site issues and ensuring reliable performance of energy storage systems.

The Opportunity A high-impact regional position supporting customers across Southeast Asia. Candidates with AIDC after-sales experience in Australia are highly preferred, while experienced ESS professionals will also be considered.

Compensation and Benefits

Details will be discussed during the recruitment process.

What You Will Do

- Lead after-sales technical support, troubleshooting and emergency response for AIDC and energy storage sites.
- Deliver technical and service standards training to customers and regional service providers.
- Conduct customer visits, capture VOC feedback and turn insights into product and service improvements.
- Coordinate site inspections, preventive maintenance,



defective product analysis and repairs.
- Manage regional service providers, spare parts, tools and equipment to maintain service quality and responsiveness.

Who We Are Looking For

- Bachelor’s degree or above in Mechanical, Electrical/Electronic Engineering, Chemistry or a related field.
- Energy storage (ESS) after-sales/service experience is mandatory , with 4+ years of relevant energy storage product experience.
- 3+ years of local overseas work experience; AIDC after-sales experience in Australia or Southeast Asia is preferred.
- Comfortable working remotely and willing to travel 40% or more across Australia or Southeast Asia .

Skills and Attributes Strong logical thinking, communication and problem-solving skills, with basic knowledge of quality management systems and failure analysis. You will be comfortable working under pressure, responding to critical site issues and demonstrate a stable career history.

Apply Now

If you have hands-on ESS after-sales experience and want to play a key role supporting AIDC projects across Southeast Asia,

Mills Recruitment would like to hear from you. Apply now or send your CV to [email protected] to discuss this remote-based regional chance.

📌 Senior After-Sales Service Engineer (Australia Based)
🏢 Mills Recruitment
📍 Australia