With 19.000 expert ice cream colleagues and iconic brands like Wall’s, Cornetto and Ben & Jerry’s, loved in 76 countries, we are the world’s largest Ice Cream company leading the industry.

We create iconic ice cream brands that are part of everyday life, bringing moments of joy to millions of people around the world. Everybody loves ice cream. And as the world’s biggest pure‑play ice cream company, we have the scale and ambition to make a real difference.

What truly sets us apart is how we work.

We move fast and keep things simple. We turn ideas into action, trust people to take ownership, and work as one team to win together with integrity. Our culture is high‑performance, collaborative and focused on getting things done.

We’re curious and ready for what’s next. We embrace digital, use data to make better decisions, and keep learning, including how AI can help us work smarter and serve consumers better.

The Role

Are you passionate about continuous improvement and keen to work hands-on with real manufacturing processes? As a Process Improvement Specialist at our Streets Ice Cream Factory in Minto,you’llplay a key role in improving how some of Australia’s most-loved ice creams are made. Working closely with Production and cross-functional teams,you’lluse engineering principles, manufacturing data and structured problem-solving to improve efficiency, reducewasteand strengthen product quality across the site.

If you enjoy solving practical engineering challenges and want to make a measurable impact in a fast-paced FMCG environment, this role offers the chance to do exactly that,while helping make ice cream every day.

This 12-month fixed-term opportunity STARTING NOVEMBER 2026 has been created to support business continuity while an existing team member undertakes a strategic project assignment.

Whatyou'llberesponsiblefor

Our Process Improvement Specialists are at the forefront of product implementation & improvements.

Your work would include but is not limited to:

Lead process improvement initiatives to increase efficiency, reduce waste, and improve product quality across the ice cream manufacturing process.

Own and drive the Autonomous Maintenance (AM) and Focused Improvement (FI) pillars within the department.

Implement and sustain Run to Standard (R2S) practices, including data collection and analysis, loss prioritisation, problem‑solving, SMED, and defining centreline settings and process parameters.

Identify, prioritise,



andeliminateprocess losses using ICMS methodologies, including BPCD, AM, FI, and PM tools.

Conduct data‑driven analysis — such as reliability studies, touch mapping, and loss analysis — toidentifyopportunities that enhance performance and minimise waste.

Build process capability and improve process control by defining equipment standards, creating technical documentation, and supporting equipment optimisation.

Train and coach line crews on technical standards, restoration of basic conditions, and best‑practice operating methods.

Develop and implement solutions that streamline processes,eliminatefailures, and reduce manual intervention.

Lead and support the adoption of digital tools and technologies, ensuring capability building and effective use across teams.

Collaborate with cross‑functional teams and contribute to site pillar activities to deploy best practices and deliver long‑term operational improvements.

We'relooking for someone who

Hasexperience inmanufacturing process improvement, operational excellence and continuous improvement methodologiesand canoperateconfidently inhigh volume FMCG production environments

Brings strong skills in:

Continuous Improvement (CI) and processoptimisationusing methodologies such as FI, AM,RCAand SMED

Manufacturing data analysis, reporting andproblem solvingusing tools such as Excel and Power BI

FMCG, manufacturing or engineering experience with strong knowledge of process control, equipmentfunctionalityandcentrelinemanagement

Project management and delivery of operational improvement initiatives that enhance efficiency, reducelossesand improve performance

Ability to train, coach and influence operators,techniciansand cross-functional stakeholders

Strong technical capability, with the ability to simplify complex concepts into practical solutions

Excellent communication, stakeholder management and interpersonal skills across diverse teams and work environments

Highlyorganised,self-motivatedand results-driven, with strong planning and execution skills





Collaborative team player with a proactive approach to achieving business outcomes

Thinks end-to-end and takes ownerships for results

Is comfortable working in a fast-moving, evolvingorganisation

Values collaboration,clarityand low-ego ways of working

This is a place for people who are passionate about ice cream and are growth obsessed - both for the business and for themselves. People who act like an owner and drive our business end-to-end. People who are driven by success to deliver more than we ever thought we could!

You’ll thrive here if you value an inclusive culture, with low ego and hierarchy - and if you’re excited to continuously learn and challenge how we work, using digital, data, and recent thinking to push us forward.

- Roles with real accountability and visible impact
- Free to move fast, experiment and challenge how things are done
- Continuous learning and development as the business grows
- Reward linked to performance and contribution.

Your career here is shaped by what you deliver, as you work across functions and markets and grow with the business.

Ready to build the future of Ice Cream?

If this sounds like the place where you'd thrive, we'd love to hear from you. Apply online and share your CV. We'll review your application and be in touch with the next steps.

If you are an individual with a disability and require assistance at any time during our recruitment process, please let your Talent Acquisition Partner know.

Additional information

The Magnum Ice Cream Company is an Equal Opportunity Employer. We embrace diversity and are committed to creating an inclusive environment where everyone can do their best work regardless of age, disability, gender identity, race, religion, sexual orientation, or any other protected characteristic. We encourage people with all backgrounds to apply including Aboriginal and Torres Strait Islander Peoples, and Māori and Pacific Peoples.

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📌 Process Excellence Engineer – Ice Cream FMCG (Campbelltown)
🏢 The Magnum Ice Cream
📍 Campbelltown