BGIS Global Integrated Solutions Canada – Sydney NSW

Permanent

4mo ago , from BGIS Global Integrated Solutions Canada

We're seeking a proactive and organised Administration Officer to provide high-quality administrative support across the business. You'll be the first point of contact for customers and play a key role in supporting service and sales teams, ensuring smooth day-to-day operations.

This role is ideal for someone who enjoys a fast-paced environment, thrives on multitasking, and takes pride in delivering excellent customer service while maintaining accuracy and attention to detail.

Why You'll Love Working With Power Protect

✔ Strong wages and yearly increases

✔ Career development opportunities within a growing business

✔ Supportive team environment with clear processes and guidance

✔ Recognition & rewards - spot vouchers and $2,000 referral bonus

✔ Discounts on a wide range of products & services

✔ Fitness Passport - discounted access to gyms and fitness facilities

✔ Paid parental leave & paid volunteer leave

✔ Stable, full-time role with long-term career potential

✔ Work-life balance supported by a team-oriented team culture

What You'll Be Doing

Act as the first point of contact for incoming calls, emails, and customer enquiries

Provide administrative support to service and sales teams

Process customer orders, invoices, and service job cards

Raise service work orders from phone, email, or system requests

Maintain accurate client, equipment, and contract databases

Liaise with internal teams and clients to coordinate service requests

Generate purchase orders and assist with reporting requirements

Support compliance with contractual and documentation requirements





Assist in resolving customer queries and issues efficiently

Your Education, Experience & Skills

Experience in a similar administrative or customer service role

Strong communication and customer service skills

Intermediate Excel and general computer skills

Excellent organisational and multitasking abilities

High attention to detail and accuracy

Problem-solving mindset with a proactive attitude

Ability to work both independently and as part of a team

About Power Protect

Power Protect is part of BGIS Technical Services - a leading provider of critical power and energy infrastructure services across Australia. We specialise in the maintenance, installation, and upgrade of uninterruptible power supplies, DC systems, generators, and related equipment. Backed by BGIS's global network of 12,000 plus people, Power Protect combines technical expertise with a strong commitment to safety, reliability, and client satisfaction. Learn more about us here:

We are an equal opportunity employer and strongly encourage applications from women, Aboriginal and Torres Strait Islander peoples, LGBTQ individuals, and people from culturally diverse backgrounds.

Apply Now

If you're an organised and customer-focused Administration Officer looking to join a supportive and growing team, we'd love to hear from you. Explore more opportunities at

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📌 Dynamic Admin Officer - Customer Care & Operations (Sydney)
🏢 BGIS Global Integrated Solutions Canada
📍 Sydney