Job Description

About the Opportunity

This is a rare chance to join the team of one of Melbourne’s most exciting new hospitality venues, Flores.

As a key part of the guest experience, you'll help bring Flores to life through warm, engaging service and genuine hospitality. Working closely with the floor team and venue leadership, you'll ensure every guest feels welcome, relaxed and well cared for from arrival to farewell.

You’ll bring energy, professionalism and a genuine passion for hospitality, contributing to a strong service culture and helping shape the atmosphere that sets our venues apart.

Why Join Us

- Shape one of Melbourne's most anticipated new hospitality destinations

- Discounts across all Refinery Group businesses

- Supportive leadership and a positive, collaborative team culture

- Training and Master Classes with industry leading experts like Justin North and Liam Burns

- Annual staff parties

- Opportunities across bars, restaurant service, events and functions

- Career pathways within our expanding hospitality portfolio

- Training and development

- Employee referral scheme – paying up to $600 per successful candidate

- Free staff meals on shift

- Join a passionate, ambitious team with a shared vision for excellence

What You’ll Do

As a Section Waiter, you will play a key role in shaping the guest experience by:

- Delivering warm, attentive and genuine service across the bar, floor and functions
- Greeting guests,



managing reservations and ensuring smooth seating and flow
- Taking orders accurately and confidently recommending menu and beverage items
- Running food and drinks with efficiency, pace and care
- Maintaining high standards of venue presentation, cleanliness and safety
- Supporting busy service periods, events and activations with a positive attitude
- Working closely with the whole team to deliver consistent, high‑quality experiences
- Handling payments and ensuring accurate cash and EFTPOS transactions
- Contributing to a welcoming, inclusive and supportive team culture

About You

You’re friendly, reliable and passionate about hospitality. You bring energy and positivity to every shift — and you love helping guests feel special. You’ll also have:

- Previous Front of House, bar or restaurant experience (essential)
- Premium service experience is highly regarded
- Strong communication skills and a genuine love for people
- A proactive, hands‑on mindset and ability to stay calm under pressure
- Excellent attention to detail and pride in high standards
- Responsible Service of Alcohol (RSA) certification
- A team‑first attitude and willingness to learn
- Availability to work nights, weekends and event evenings

If you thrive on variety, enjoy a fast-paced environment and love learning new things, you’ll fit right in.

Join us on this exciting journey and help shape a hospitality experience Melbourne won’t forget.

Apply now — we’d love to meet you.

📌 Section Waiter - Flores (Melbourne)
🏢 Refinery Group
📍 Melbourne