About Lotus Ability

Our mission is to empower individuals living with disabilities to lead fulfilling lives filled with choice and independence. We aim to build strength, resilience, and courage to all individuals and provide the best-tailored care in a positive environment.

With a compassionate and person-centered approach, we offer a range of services designed to create a sense of belonging within diverse communities. Our services include community access, life skills training, mental health support, personal care & assistance with daily living in both community and supported accommodation settings.

Our dedicated team is committed to providing exceptional care and guidance within the NDIS space. We are here to support our participants on their unique journey, helping them achieve the life they envision.

About the role

The primary purpose of the role is striving to deliver excellent support care to NDIS Participants. We seek disability support workers who actively support individuals to move along a pathway to living the life they want.

Key responsibilities

- Provide a safe and empathetic presence, offer active listening, and use emotional regulation techniques to help reduce isolation and distress

- Assist participants with all aspects of daily personal care with dignity and respect, including showering, toileting, and hygiene assistance

- Perform safe manual handling tasks, including the skilled operation of hoists and wheelchairs

- Support in building capacity, pursuing personal goals, and engaging in social, cultural, and recreational activities.

- Support with light domestic duties, such as meal planning/preparation, cleaning and laundry

- Provide transport for community participation and appointments using your own insured vehicle.

- Follow person-centered care plans and support positive behavior management strategies.





- Maintain clear, precise documentation and case notes in alignment with participant NDIS plans.

- Adhere strictly to NDIS quality standards, safety guidelines, and incident reporting protocols.

- Maintain professional boundaries, participant confidentiality, and uphold choice and control at all times

- Participate in mandatory training and professional development activities

About you

You are an empathetic, proactive professional who thrives in both independent and team settings. You bring exceptional communication skills, sound problem-solving abilities, and a solid commitment to person-centered care.

Qualifications & Experience:

- Minimum Certificate III in Individual Support (Disability) or equivalent industry experience.

- Valid NDIS Worker Screening Check and Working with Children Check (WWCC).

- Current First Aid and CPR certificates.

- Completed NDIS Orientation Module and Infection Control Training.

- Valid Driver’s License, a reliable vehicle, and comprehensive car insurance.

- Deep understanding of the disability sector, person-centred support, and therapeutic frameworks.

- Professional or lived experience supporting individuals experiencing complex mental health challenges, Alcohol and Other Drugs (AOD) dependencies, and/or disabilities.

- Proven ability to follow support plans, write professional case notes and reports, and utilise functional IT systems.

Benefits

At Lotus Ability we offer:

- Consistent rostered shifts

- Supportive, collaborative team culture with open lines of communication.

- Regular supervision, support, and practical performance check-ins.

- Opportunities for continuous learning and career development within the NDIS sector.

If you have what it takes and want to join our team- Apply Now!

For further enquiries contact: ••••@lotusability.com.au

📌 Disability Support Worker (Wollongong)
🏢 Lotus Ability
📍 Wollongong