The Organisation

A major player in the global food industry, running large scale manufacturing and supply chains across Australia. Safety, quality and continuous improvement are central to how the business operates. It's a high energy environment where people are supported to grow, contribute and make a real operational impact.

The Opportunity

This is a hands on role at the group's flagship Victorian site, extending into other business units as required. Reporting to the Health & Safety Manager, you'll own end to end management of Workers' Compensation claims, with complex and high risk cases as the priority. You'll drive early intervention, coordinate return to work, and keep claims on track across cost, risk and compliance.

The role goes beyond claims administration. You'll run case conferences with treating practitioners, coach leaders through return to work conversations, and act as the escalation point when an incident risks becoming a claim.

Key responsibilities include:

- Lead end to end Workers' Compensation claims management, prioritising high risk and complex cases
- Ensure compliance with Victorian Workers' Compensation legislation
- Run case conferences with treating practitioners to progress recovery outcomes and manage work capacity
- Coach site leaders on injury management and return to work practices
- Manage relationships with internal teams and external providers, including onboarding current providers, to drive timely claim resolution
- Support and monitor return to work programs to ensure safe, effective reintegration
- Report on claims, financial exposure and risk to senior management




- Drive continuous improvement in injury management processes and support a strong wellbeing culture

About You

You have a thorough understanding of Victorian Workers' Compensation legislation and are comfortable operating in a fast paced manufacturing environment. You build trust quickly, whether working with an injured employee, a site leader or a treating practitioner, and you're equally confident briefing senior management on claims exposure and leading a case conference.

You'll also bring:

- 5+ years' experience managing workers compensation claims, primarily in Victoria
- Qualifications in Business, Risk Management, Allied Health or a related discipline
- A track record managing complex claims while maintaining compliance and pace
- Strong facilitation skills, with the ability to coach and train leaders rather than simply direct them
- Sharp prioritisation and multitasking skills under pressure
- Strong communication skills, with the ability to influence at every level of the business

To Apply
For a confidential discussion about this opportunity, please contact Ramtin Parvar at Miller Leith on 04•• ••• 486, or submit your application via the link.

To be eligible for consideration, applicants must also have the right to live and work in Australia.

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📌 Injury Management Lead (Altona North)
🏢 Miller Leith
📍 Altona North