We are looking for an enthusiastic and organised Functions & Bistro Coordinator to join our team.
This is a varied, hands-on role suited to someone who enjoys working with people, has a passion for hospitality and events, and can confidently manage bookings and customer enquiries through to the delivery of successful functions and bistro services.
About the Role
Working across our Functions and Bistro operations, you will be responsible for managing bookings, assisting customers, coordinating events and supporting the day-to-day running of the venue.
Your responsibilities will include:
Managing functions bookings from initial enquiry through to completion
Managing bistro bookings and customer enquiries
Providing friendly and professional bistro service
Selling and coordinating functions, including:
Taking enquiries and converting bookings
Function planning and coordination
Setting up and packing down
Hosting functions and ensuring a great customer experience
Rostering and coordinating staff
Handling phone and general customer enquiries
Assisting the Venue Manager with various ad hoc operational duties
Supporting CRM and member administration
Building robust relationships with customers,
members and the wider team
About You
We are looking for someone who is:
Experienced in hospitality, functions, events or customer service
Highly organised and able to manage multiple bookings and priorities
Confident communicating with customers both in person and over the phone
Friendly, qualified and customer-focused
Comfortable working both independently and as part of a team
Proactive, reliable and willing to get hands-on
Able to coordinate staff and manage the details that make an event run smoothly
Hospitality or functions experience is highly regarded, but attitude, organisation and excellent customer service are equally important.
What We Offer
Part-time opportunity that could eventuate to a full-time employment
A varied role across hospitality, functions and events
The prospect to be part of a friendly and dynamic team
A role where no two days are quite the same
If you're a people person who enjoys hospitality, events and creating great customer experiences, we'd love to hear from you.
Apply now with your resume and a brief cover letter outlining your relevant experience.
Note: Only short listed applicants will be contacted.
📌 Foundry Hotel Complex Functions & Bistro Coordinator Bendigo
🏢 Leading
📍 Bendigo
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