This is a hands-on retail sales role working with customers who are renovating, building or updating their homes. You'll help customers select the right flooring and window furnishing products, prepare quotes, follow up opportunities and see jobs through from the initial enquiry to sale.
You don't necessarily need previous flooring or blinds experience. Sales or customer service experience is highly regarded, but we're equally interested in someone with the right attitude, solid communication skills and a willingness to learn. Full product training will be provided.
Key responsibilities
Welcoming customers and helping them select suitable flooring and window furnishing products
Providing advice on product options, colours, styles, pricing and installation
Preparing accurate quotes and following up customer enquiries and outstanding quotations
Building relationships with customers and helping turn enquiries into sales
Processing orders accurately and coordinating with administration and installation teams
Maintaining product knowledge across flooring and blinds ranges
Working towards individual and store sales targets
Keeping customers informed throughout the sales and ordering process
Contributing to a positive,
organised and professional showroom environment
About you
Previous sales, retail or customer service experience
Strong communication and interpersonal skills
Confidence following up customers and asking for the sale
Good attention to detail, particularly when preparing quotes and orders
The ability to manage multiple enquiries and priorities
Reasonable computer skills and the ability to learn recent systems
A willingness to learn about flooring, blinds and installation requirements
The ability to work both independently and as part of a team
A qualified and positive approach to customer service
Benefits
A stable, full-time position
Competitive remuneration
Comprehensive product and sales training
Support from an experienced local team
A broad range of quality flooring and window furnishing products
Opportunities to develop your sales and product knowledge
A varied role where you can manage customer projects from initial enquiry through to sale
About us
You'll be joining an established local business representing two well-known Australian brands – Solomons Flooring & Blinds and National Tiles.