We are looking for an enthusiastic and self-motivated individual to join our sales team at Silverwater office
The key responsibility of this role include:
· Providing excellent professional customer service and responding to inbound telephone customer calls and emails queries.
· Ensure customers are kept informed and expectations are met and exceeded.
· Engaging with customers to understand their needs and requirements in a friendly & professional manner offering them support & solutions.
· Maintaining relationships with current and potential customers to ensure customer satisfaction and future business opportunities.
· Undertake admin duties ensuring you represent our brand to a high skilled standard in dealings with our external clients, internal staff and office visitors.
· Assist the with quotations, estimation, invoicing and regular marketing.
· Entering & processing orders to be released to production.
· Provide support to other office and factory staff, sales consultants and management.
· Assist with procurement and stock control where required.
· Manage & maintain relevant database and timely update the information systems.
· As part of the team ensure all goods are supplied within acceptable time frames as requested by customers.
· Other duties as requested.
To succeed in this role you will ideally need,
· Previous customer service/internal sales/admin experience is advantageous.
· Previous office administration and quotation experience would be highly regarded
· Ability to multi-task and work effectively in a busy and fast paced setting.
· Exceptional written and verbal communication skills.
· High level of accuracy and attention to detail.
· Excellent organizational skills and ability to manage their time effectively without supervision.
· Proactive and enthusiastic attitude.
· Excellent customer service skills.
· Ability to work both independently with initiative, and as a team member.
Excellent remuneration offered in proportion to skills and experience.