Job Description

The Recruitment Alternative - East Brisbane QLD

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Hands-on role servicing and repairing packaging equipment across customer sites and workshop locations
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Join a supportive team with opportunities to develop technical and customer service skills
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Autonomous role with robust customer relationships and career growth opportunities
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About the RoleOur client is a growing organisation focused on delivering reliable equipment solutions and exceptional service to its customers. With a strong focus on quality, technical expertise, and long-term customer partnerships, they provide a supportive environment where team members can develop their skills and make a real impact.

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Our client is seeking a hands-on and motivated Field Service Technician to join our growing QLD team. The role focuses on preventative maintenance, servicing and technical support of packaging equipment across customer sites.

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This is an opportunity to join a cooperative team that values professionalism, innovation, and outstanding customer support.
n Key Responsibilities

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Conduct preventative maintenance and servicing at customer sites
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Diagnose faults and complete repairs onsite and in the workshop
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Set up and test new and returned equipment
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Complete detailed service reports within 24 hours
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Identify follow-up work and prepare quotations
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Provide transparent and professional customer communication
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Success in the Role

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Up to 15 services completed per week
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Timely and accurate service reporting
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Strong customer relationships and satisfaction
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Identification of additional service opportunities
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Skills & Experience

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Experience in preventative maintenance or a similar role
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Strong mechanical aptitude
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Excellent customer service and communication skills
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Ability to work autonomously and as part of a team
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High attention to detail
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Requirements

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Current driver's licence
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Physically fit and reliable
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Limited electrical licence preferred but not essential
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📌 Field Service Technician Queensland (Australia)
🏢 The Recruitment Alternative
📍 Australia