The Queensland Government seeks an experienced customer support/call centre officer to provide support in a high-volume inbound call centre setting in Maryborough. You will build relationships with customers and contractors, arranging responsive maintenance for government properties.
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Your duties include creating work orders and reports, updating records, managing multi-channel customer calls, and engaging with callers to gather accurate information while de-escalating when needed.
📌 Public Sector Maintenance Support Officer Call Centre Fraser Coast Regional
🏢 empire group
📍 Fraser Coast Regional
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