Optus is seeking an Operational BPO Reporting Consultant to own end-to-end reporting across Collections and Recoveries. You will translate data-driven insights into actions that uplift performance and support governance across offshore partner sites.
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You'll develop dashboards, benchmark vendors, and lead reporting governance, partnering with operations and vendors to drive improvements and automate reporting where possible.
📌 Hybrid Bpo Reporting & Performance Analytics Lead Victoria
🏢 Singtel Group
📍 Victoria
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