Service Designer, Scams Hybrid & Inclusive Impact New South Wales

Service Designer, Scams Hybrid & Inclusive Impact New South Wales

01 Sep
|
AFCA
|
New South Wales

01 Sep

AFCA

New South Wales

Job Description

AFCA is seeking a Service/UX Designer to map end-to-end customer journeys for scams, integrating UX/UI design across digital touchpoints and collaborating with Product Design and Scams stakeholders. The role emphasizes accessibility, inclusivity and responsive support for vulnerability moments.

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This fixed-term contract (12 months) offers a hybrid work arrangement and prospects to influence frontline customer experiences across channels.

📌 Service Designer, Scams Hybrid & Inclusive Impact New South Wales
🏢 AFCA
📍 New South Wales

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