Reservations & Events Assistant – Part Time / Casual

Love restaurants, thrive on organisation and know how to turn an enquiry into an exceptional guest experience? We’d love to hear from you.

We’re looking for a confident, personable and highly organised Reservations & Events Assistant to join our busy hospitality team.

You’ll be one of the first points of contact for our guests — managing reservations, assisting with events and group bookings, and making sure every interaction feels warm, polished and skilled.

This is a fantastic role for someone who knows restaurants, loves dealing with people and enjoys being at the heart of a busy venue.

The Role

The position is 3 days per week:

Sunday, Monday & Tuesday 9:00am – 5:00pm

There will also be the opportunity to work additional days covering annual leave within the Reservations & Events team.

Your responsibilities will include
Managing restaurant reservations and guest enquiries
Responding to phone and email enquiries in a warm and professional manner
Assisting with group bookings, private dining and event enquiries
Following up enquiries and maintaining accurate booking information




Liaising with restaurant management and operations teams
Ensuring every guest receives a polished and professional experience from initial enquiry through to their visit

About You

Previous restaurant experience is essential.

You must also have
SevenRooms experience – essential
Tripleseat experience – preferred
Excellent spoken and written English
An exceptional, confident and engaging telephone manner
Robust attention to detail
Excellent organisation and administration skills
A warm, personable and professional approach
The ability to juggle multiple enquiries and priorities in a busy restaurant workplace

This is not an entry-level hospitality position. We’re looking for someone who understands the pace and personality of restaurants and can confidently step into the role.

If you’re experienced, organised, love hospitality and genuinely enjoy looking after people, we’d love to meet you.

Please apply with your CV and a brief introduction outlining your restaurant, SevenRooms and Tripleseat experience.

📌 Reservations And Events Assistant Prahran
🏢 Caboodle u0026 Co Management Group
📍 Prahran