Simpro Group is seeking a Customer Support Technician, Level 1 in Victoria, Australia. You will engage with customers via phone or chat, manage high-volume queries, and deliver timely, empathetic support that aligns with our customer-centric approach.
You will develop product expertise, investigate issues, document resolutions, escalate when needed, and collaborate with cross-functional teams to improve the customer experience.
J-18808-Ljbffr
📌 Cloud Helpdesk Technician — Customer Support Pro Williamstown (Australia)
🏢 Simpro Software
📍 Australia
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