Empathetic Customer Care Specialist Hybrid Williamstown

Empathetic Customer Care Specialist Hybrid Williamstown

01 Sep
|
Red Energy
|
Williamstown

01 Sep

Red Energy

Williamstown

Job Description

Red Energy is seeking a compassionate Customer Care skilled to support our most vulnerable customers navigating financial hardship. You will handle inbound and outbound calls, helping establish versatile payment options and access to critical support programs.

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The role emphasizes empathy, resilience, and compliance, with full onboarding, ongoing coaching, and a hybrid mode after an initial in-office training period in Richmond. Training and development are prioritized.

📌 Empathetic Customer Care Specialist Hybrid Williamstown
🏢 Red Energy
📍 Williamstown

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