Optus is seeking a highly capable qualified to serve as the key interface between customers and Delivery teams. You will manage contractual, operational, and financial outcomes, collaborating across internal teams and third-party providers to drive reporting excellence and customer satisfaction.
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You will oversee reporting plans, escalate and resolve issues, and ensure all obligations meet contractual requirements, with a focus on continuous improvement and stakeholder alignment.
📌 Senior Client Delivery & Reporting Lead Queensland
🏢 Singtel Group
📍 Queensland
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