Department of Customer Service in NSW seeks a Team Leader, Customer Service to lead the Registrations Team within the Service Delivery and Operations branch. The role focuses on delivering high-quality customer outcomes, coaching staff, resolving complex enquiries and driving continuous improvement across portable long service schemes.
You will collaborate with stakeholders to achieve business outcomes, monitor performance, and use data to inform decisions while maintaining service standards.
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📌 Registrations Team Lead — Customer Service Gosford (Australia)
🏢 Department of Customer Service
📍 Australia
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