Optus seeks a Manager Service Operations to lead its Service Centre teams toward operational excellence and exceptional customer service. You will guide teams, implement ITIL-aligned processes, and drive continual service improvement in a energetic MSP-style setting.
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The role emphasizes leadership, stakeholder collaboration, and a focus on enterprise customers within a hybrid work setup.
📌 Service Operations Manager Flexible & Remote Ryde (Australia)
🏢 Singapore Telecommunications
📍 Australia
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