Global Smb Csm: Onboarding, Renewal & Growth Remote/hybrid New South Wales

Global Smb Csm: Onboarding, Renewal & Growth Remote/hybrid New South Wales

01 Sep
|
Hapana
|
New South Wales

01 Sep

Hapana

New South Wales

Hapana in Sydney, NSW, Australia seeks a Global SMB Customer Success Associate to manage a worldwide SMB portfolio from onboarding through renewal. The role emphasizes proactive engagement, health signals, and collaboration with Account Executives to drive renewals and growth in a hybrid setup.

You will coordinate lifecycle activities, deliver monthly quests and webinars, and ensure customer retention while supporting a global client base from the Sydney hub.
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📌 Global Smb Csm: Onboarding, Renewal & Growth Remote/hybrid New South Wales
🏢 Hapana
📍 New South Wales

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