Job Description

IT Support Officer - Brookvale based - up to $95K base

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A well known, well regarded organisation, with a large user base.

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They are based in the Brookvale‐Warringah area, and offer free parking on site. There are also bus options nearby.

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The role

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The role is a mix of 1st and 2nd level tech support - most of the issues relating to password issues, connectivity problems, hardware & cybersecurity.

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The setting in Windows centric, and they run Active Directory and 365. There is though also some Mac work

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The IT team are high available & provide exceptional support to their user base. They pride themselvers on providing an exceptional customer experience each and every time.

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So what are we looking for?

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Some commercial tech support experince, ideally from a Windows setting
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Some IT certifications - probably a Cert IV or an IT Diploma. MS or Cisco certs would also be beneficial
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A real customer centric, approachable nature
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Someone happy to come onsite to the workplace 5 days a week
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Your reward?

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A quality tech support role with a well regarded, friendly team
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A very hands on technical role
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A very healthy salary of up to $95K base
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6 weeks of paid annual leave
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The chance to learn & grow
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📌 It Support Officer Brookvale Based Up To $95k Base Manly
🏢 Balance Recruitment
📍 Manly