Cubic Transportation Systems is seeking a Customer Service Representative to handle customer transactions, inquiries and complaints with a focus on accuracy and advocacy. The CSR will work within a team to meet service levels and maintain product knowledge.
The role emphasizes adherence to Cubic policies, KPI-driven performance, and participation in coaching to improve call quality and customer experience. Employment is in office in an setting focused on safety and quality.
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📌 Customer Support Specialist – 24/7 Resolution Expert New South Wales
🏢 Cubic
📍 New South Wales
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