Merlin Entertainments is seeking a high-impact Guest Excellence Manager to lead guest-facing operations at Sydney Tower Eye. You will oversee Admissions, Ticketing, VR, Security, Skywalk, and Guest Experience, ensuring safety, service quality and world-class experiences for visitors.
You will drive guest satisfaction, manage large teams, and contribute to continuous improvement across front-of-house functions, reporting to the General Manager in a senior leadership capacity.
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📌 Guest Experience Leader: Front‑of‑house Excellence City Of Sydney
🏢 Merlin Entertainments
📍 City of Sydney
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