As one of the first points of contact for our patients, you will play an significant role in ensuring they feel welcomed and well cared for from the moment they arrive. This is an excellent opportunity for someone who enjoys working with people and would like to become part of a welcoming and professional specialist medical practice.

Key responsibilities

Greeting patients and providing a warm and professional reception experience

Answering and managing telephone and patient enquiries

Scheduling and managing patient appointments

Processing payments and Medicare transactions

Maintaining accurate patient records

Liaising with doctors, patients and other healthcare providers

General reception and administrative duties

Supporting the smooth day-to-day operation of the practice

About you

Warm, friendly and professional

Well presented with excellent communication skills

Organised and able to manage competing priorities





Confident using computers and learning new systems

Discreet and respectful when handling confidential patient information

Reliable, punctual and able to work both independently and as part of a small team

Previous experience working within a medical practice, specialist clinic or similar healthcare setting would be highly regarded but is not essential

About us

Well established specialist Dermatology practice in new purpose built clinic with adjacent free parking and close to public transport.

A friendly and supportive working environment

Part-time hours of 1–2 days per week

The prospect to work within the specialised field of dermatology

Specialised clinical diagnostic equipment

Training and support for the successful applicant

Potential for the role to develop as the practice continues to grow
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📌 Part Time Medical Receptionist Newcastle City Council
🏢 Cygnet Dermatology
📍 Newcastle City Council