Ready to dive into a close-knit, high-performing insurance team where your personality, empathy, and technical skills are genuinely valued?

We’re on the lookout for a Claims Consultant to join a specialist motor insurance business based in Brisbane CBD

This is a hands-on, fast-paced role, and the team is currently under the pump – so we’re looking for someone who’s ready to jump in, take ownership, and be a robust team player.

What's in it for you?
Salary: $97,000 inc Super
Location: Brisbane CBD
Hybrid Work arrangement - 3 days at home, 2 days from office

Main responsibilities include:
Guide brokers and stakeholders through the claims process, explaining requirements and steps.
Assist clients in preparing necessary documents to support their claims.
Facilitate effective communication to expedite the claims process.
Provide prompt attention to all claims from initial contact to settlement.




Investigate claims to assess their validity, gather evidence, and collaborate with involved parties.
Negotiate with insurance companies to secure fair settlements for clients.
Advocate for policyholders' rights to ensure they receive the perks they are entitled to.
Manage claim-related documentation and maintain accurate claim file notes.
Collaborate with internal and external stakeholders to ensure smooth claim processes.
Participate in projects to improve efficiency and reduce operational risk.

We're ideally seeking someone with:

End-to-end claims management experience

Preferably a background in motor insurance

Comfortable handling a portfolio of approx. 250 claims

Broker-facing experience is a bonus

Open to solid candidates from other lines of insurance

📌 Motor Claims Consultant Brisbane
🏢 Mayday Recruitment
📍 Brisbane