Kingborough Council is seeking a Digital Experience Business Analyst to support digital transformation by analysing and redesigning community-facing and internal processes.
You will work with stakeholders across the organisation to map customer journeys, identify improvement opportunities and design simpler, more effective services that enhance customer experience.
You will play a key role in supporting the implementation of a modern CRM platform, driving digitisation, automation and continuous
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📌 Digital Experience Analyst — Cx & Crm Transformation (Hobart)
🏢 Kingborough Council
📍 Hobart
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