We're looking for anAdministration Officerto join ourSalem Aged Careteam and provide day-to-day administrative and customer service support.
Location: Toowoomba - QLD
Employment Type: Full Time | Monday to Friday 8am - 4pm
Remuneration: $***** ph + Super + Salary Packaging + Access to staff discounts & benefits
What You'll Be Doing
Provide friendly and professional customer service to residents, families, visitors and staff
Respond to enquiries and provide information about our services and programs
Assist with facility tours and enquiries from prospective clients
Support the Service Manager with travel bookings and itineraries
Assist with maintaining the Outbreak Management register
Coordinate and organise internal meetings
Maintain contact lists and administrative records
Provide guidance and support to junior administration staff
Assist with general administrative tasks as required
Work collaboratively with clinical, support and corporate teams to achieve positive outcomes.
You'll be organised, approachable and comfortable working with a range of people.
Previous experience in a similar administration role
Solid communication and customer service skills
The ability to work independently and manage competing priorities




Confidence providing guidance and support to colleagues
Good attention to detail and organisational skills
A positive and professional approach to working with residents, families and staff
Current NDIS Worker Screening Clearance & Police Check.
Why You'll Love Working With Us
Salary Packaging Benefits: take home more pay (up to $15,900 tax-free + $2,650 meals & entertainment).
Discounts: on Health Cover, Energy, Appliances, Holidays, and more.
Employee Assistance Program for wellbeing support.
Fitness Passport: Stay active with discounted gym memberships for you and your family.
Ongoing Training & Development opportunities to grow your career
Lutheran Servicesis anot-for-profit organisation, providing exceptional care and support to communities across Queensland for thepast 90 years.
We provide aged care, retirement living and home care services for older people, with community services including mental health, disability, youth and family, and domestic and family violence support.
Salem Aged CareinToowoombahas been a cherished part of the local community since ****, offering warmth and care in a beautifully refurbished, vintage-inspired setting just minutes from the town centre.
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📌 Administration Officer (Toowoomba)
🏢 Lutheran Services Australia
📍 Toowoomba