RAFIbyApplejack Hospitalityis on the lookout for Head Section Waitstaff to join our family.
Great pay rates
Training & Progression plan
Access to health and wellbeing resources and activities
Flexible rostering
Paid overtime and additional leave/time off
We are seeking experiencedWaitstaffto join our dynamic team at our premium dining venueRAFIin North Sydney.
RAFI,North Sydney is an award winning hatted foodie destination and offers a food menu which is fresh and seasonal, inspired by the coastal elements of Sydney, along with the abundance of colourful produce available to the region.
Bright and creative cocktails sit alongside a handpicked selection of local beers on tap, and a well-constructed wine list, featuring a strong representation of local wineries by the glass.
About The Role
As Head Waitstaff, you will provide high-quality food and beverage service in a fast-paced environment, delivering exceptional customer experiences in line with our company standards.
Key Responsibilities
Lead and supervise a section of the restaurant floor, ensuring smooth service and high standards are maintained.
Greet, seat, and engage with guests, providing professional and attentive service throughout their dining experience.
Take and coordinate food and beverage orders, with detailed knowledge of menus, daily specials, and wine pairings.
Oversee and support junior wait staff, providing training, guidance, and feedback.
Manage table allocations, coordinate with the kitchen and bar teams, and ensure efficient service delivery.
Respond to and resolve guest concerns in a professional and timely manner.




Ensure compliance with workplace health and safety, hygiene, and RSA requirements.
Contribute to maintaining service standards and supporting overall restaurant operations.
Skills and Experience
To Be Considered, You Must Have
A minimum of two years' relevant experience in a comparable restaurant environment.
Strong knowledge of food and beverage service, including wine and cocktail service.
Ability to work under pressure and handle high-volume service periods.
Excellent communication and interpersonal skills.
Commitment to delivering outstanding guest service.
A current RSA (Responsible Service of Alcohol) certificate.
Salary and Conditions
This is a full-time position with an annual salary of $80,000 Grade 4+ plus superannuation, in accordance with industry standards.
Weekend and evening work will be required.
Benefits & Rewards
Work with a company that values inclusivity and cultural and gender equality
Access to a range of learning development activities and career progression
Dedicated mental health program, offering free one on one sessions
Extensive & ongoing food and beverage training
Competitive Tip structure
Paid overtime and additional leave/time off
Company discount when you dine/ drink at any of our venues
Social outings and events
In-venue and company-wide incentives
This prospect to work with a leading hospitality group with great career progression is not to be missed.
As part of our recruitment process, you may be required to undergo a police check
Reference: RNTW****
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📌 Trade Waitstaff | Rafi | North Sydney (New South Wales)
🏢 Applejack Hospitality
📍 New South Wales