Employment Type - Permanent Full Time
Hours per fortnight - 80
Job Category - Administration - Customer Service
Req Id - ****
Build your career with Victoria's largest regional health service
Join a supportive, high-performing team making a real community impact
Permanent full-time role | 80 hours per fortnight | ADOs, 5 weeks leave & salary packaging
About The Role
Join our Surgical Specialist Clinics team as an Administration Officer and play an important role in ensuring patients receive a welcoming, efficient and consumer-focused experience throughout their healthcare journey.
You will provide high-quality administrative and reception support across Surgical Specialist Clinics, managing patient bookings, referrals, appointments and enquiries while working closely with patients, carers, GPs, specialists and internal and external service providers. You'll also support interpreter and telehealth bookings, maintain accurate patient information and contribute to the smooth day-to-day operation of the clinics.
This is a great opportunity for an organised and customer-focused administrator who enjoys working in a busy healthcare environment, building positive relationships and making a difference to the patient experience.
Key Responsibilities
Deliver professional, consumer-focused reception, telephone and administrative support to patients, carers, GPs and staff
Coordinate referrals, bookings, appointments, interpreter and telehealth services, ensuring accurate and timely patient information
Maintain accurate records and data while working collaboratively with internal and external providers to support efficient clinic operations
What We're Looking For
Demonstrated high-level communication, interpersonal and customer service skills when working with consumers, families and health professionals
Strong computer literacy, confidence with health technologies and a willingness to learn new systems, with healthcare administration experience desirable
Demonstrated teamwork,



flexibility and a positive attitude, with the ability to manage varied clerical duties and work rostered shifts to meet service needs
Position Description
Please note Barwon Health will only contact you via our official email and never use unconventional means, such as text messaging or other services.
Barwon Health Staff Benefits
Excellent working conditions and a strong sense of job satisfaction
A vibrant staff wellbeing program and access to our 24/7 Employee Assistance Program
Extensive professional development opportunities
Attractive salary packaging benefits
Living expenses capped at $9,010
Meals and entertainment capped at $2,650
Diversity and Inclusion
Barwon Health is an inclusive and welcoming employer, committed to reflecting the diverse communities we serve. We value and celebrate people of all genders, sexual orientations, cultural backgrounds, faiths, abilities, family structures, and identities, and encourage applications from Aboriginal and/or Torres Strait Islander peoples, people with disability, culturally and linguistically diverse communities, and members of the LGBTIQA+ community.
Child Safety
We are strongly committed to the safety and wellbeing of all children and young people. About Child Secure Standards | Victorian Government ()
Additional Information
If you need adjustments to participate in the recruitment process, please contact us at ******
All Appointments Are Subject To
Satisfactory Police Record Check
Immunisation Status Clearance
Working with Children Check (if applicable)
Contact person: Kristen Clark
Email: ******
Application closing date: 3 September ****
Internal Applicants
If you are currently employed at Barwon Health, please ensure you sign in via the employee login on the external careers page or access the careers page through One Point (intranet) before applying.
Barwon Health does not accept unsolicited resumes from recruitment agencies. Candidates must apply directly through the official recruitment portal.
#J-*****-Ljbffr

📌 Administration Officer (Grade 1), Surgical Specialist Clinics (Geelong)
🏢 Barwon Health
📍 Geelong